Cancellation/Late And Refund Policies:


We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for therapist’s time, we have adopted the following policies:

Policies

Out of respect and consideration to your therapist and other customers, please plan your visit accordingly. Please arrive 10 minutes early on your first visit to fill out an intake. Meter parking. All parking is FREE after 5pm and Sunday!

We Look Forward To Seeing You!

  1. 24 Hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
  2. If you are unable to give your therapist a reasonable time of advance notice you may be charged $25 for your missed appointment.
  3. No Show anyone who either forgets or consciously chooses to forgo their appointment with no contact, will be considered a “No Show”. They will be charged 50% for their “Missed” appointment, Forfeit "Groupon Voucher" and or future service will be denied until payment is made.
  4. Arriving Late appointment times have been arranged specifically for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “Full” session, however we will do our best to satisfy the scheduled time.
  5. Refund Policy Sincere Therapy LLC is a small practice. Therefore, there’s a strict “NO REFUND” policy. All sales are final upon purchase.